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Spa by the Sea - How to Spa
Can someone help me decide which treatment or therapies are right for me?
Our friendly Spa by the Sea Reception staff will help you choose between specific
treatments depending upon your personal needs. For an individually tailored treatment
program, we will be pleased to help you plan your travel itinerary. Ask at the tour desk
or visit Spa by the Sea on level 1.
How should I prepare for my treatments?
We ask that you shower prior to your treatments. For men having facial treatments we
recommend that you shave at least 3 hours prior to your treatment.
What do I wear during my treatment?
Spa by the Sea body treatments are designed to be most effective without clothing. For
face, hand and foot treatments we request that you wear underwear. Be assured that
whatever you wear, you will be draped discreetly at all times.
Appointment Policy
Spa by the Sea recommend you book appointments in advance to secure your preferred
date, time and therapist for your spa experience. We may also contact you prior to your
treatment to confirm your appointment time.
Cancellation Policy
Out of consideration for all our guests, a minimum of 12 working hours notice is required to
cancel or reschedule, Cancellation or time change within this time will result in a 50% fee
being charged. “No Show” appointments are charged the full price of the treatment booked.
Spa by the Sea Etiquette
We ask that you arrive 15 minutes prior to your treatment. This allows you time to check in,
enjoy a cup of herbal tea or water, complete your lifestyle consultation and relax. Your treatment
time is approximate and will include a consultation with your therapist.
What if I am late for my appointment?
Arriving late will limit your treatment time, lessening its effectiveness and your pleasure.
Your treatment will end on time so that the next guest is not delayed.
Can I take part of my spa experience home?
Yes you can! We have a complete spa care range for you to take away ensuring your relaxation
goes on and on. Just ask your Spa by the Sea therapist for professional recommendations.
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